We get it—buying furniture online is a big decision. That’s exactly why we’re here to help you feel confident every step of the way.

We’ve been designing and delivering furniture for over a decade, and we’ve helped customers all across the U.S. furnish their homes with pieces they love. Everything we offer is thoughtfully made, well-tested in real homes, and built to last.

We also work with a trusted delivery team that specializes in handling furniture—so your piece arrives safely and without stress.

If you’d like a little extra guidance, we’re always happy to help—whether that’s answering questions, sharing additional photos, or talking through your space. And of course, you can always see what others are saying—our customers tend to be pretty happy with their choices.

We’re happy to help you think it through. If you’re unsure, feel free to reach out—we can walk through dimensions, proportions, finishes, and how a piece might live in your space. We’re also happy to share additional photos or details beyond what’s online.

Many of our pieces are designed to be flexible and easy to live with, but getting it right matters—and we’re here to help you feel confident before you order.

Reach out anytime at info@sobusobu.com, or give our Oakland showroom a call during business hours at 415-817-4787.

We offer material swatches for many of our fabrics, leathers, and finishes so you can see and feel everything in person before deciding. It’s often the easiest way to get a sense of color, texture, and how it will work in your space.

If you’re local, you’re always welcome to visit our Oakland showroom to see pieces and materials up close. And if you’re not sure what to choose, we’re happy to guide you—just reach out and we can help narrow things down.

A bit of both—and we’re always clear about which is which. Many of our pieces are in stock and ready to ship from our Berkeley warehouse, with typical delivery in about 1–2 weeks in the Bay Area and 3–4 weeks nationwide.

We also offer made-to-order pieces that are produced in small batches just for you. These have a longer lead time, and we’ll always clearly note the timing on the product page so you know exactly what to expect.

If you’re ever unsure, just reach out—we’re happy to confirm what’s available and help you plan timing.

Yes—we ship nationwide, and we make it easy. We offer free standard shipping on all furniture and rugs across the U.S. This is curbside delivery, meaning your order is brought to your home and placed just outside.

For larger pieces—or if you’d prefer a more hands-off experience—we offer Premium In-Home Delivery & Assembly. Our delivery team will bring your piece inside, place it where you’d like, and handle all assembly and packaging removal.

If you’re in the Bay Area, we also offer local delivery with shorter lead times.

Not sure which option is right for you? We’re happy to help you decide.

It depends on whether your piece is in stock or made to order—but we’ll always be clear about timing.

In-stock items ship from our Berkeley warehouse and typically arrive within 1–2 weeks in the Bay Area and about 2–3 weeks nationwide.

Made-to-order pieces are produced in small batches just for you, so they take a bit longer. The estimated timeline is always listed on the product page so you know exactly what to expect before ordering.

If you’re working with a specific deadline, feel free to reach out—we’re happy to help you plan.

Our Premium In-Home Delivery & Assembly is designed to make the entire experience seamless.

Once your order is ready, our delivery team will coordinate a convenient delivery window with you. They’ll bring each piece into your home, place it exactly where you’d like, handle all assembly, and remove all packaging—so everything is ready to enjoy from the moment they leave.

We offer complimentary Premium In-Home Delivery & Assembly on all orders over $2,500, making it easy to receive your furniture without lifting a finger.

We want you to feel confident ordering—so our return policy is clear and fair.

For in-stock items, returns are accepted within 30 days of delivery in new condition. A 15% restocking fee applies, and any shipping costs are deducted from the refund. We cover the cost of return shipping.

Made-to-order pieces may be returned within 30 days for store credit, also in new condition and subject to a 15% restocking fee, with shipping costs deducted.

Custom pieces are final sale and non-returnable, as they’re made specifically for you.

If anything arrives damaged or isn’t right, please let us know—we’ll take care of it.

Yes—we love working with design professionals.

Our trade program is designed to support interior designers, architects, and industry professionals with exclusive pricing, personalized service, and flexible solutions for your projects. We offer a generous trade discount on most furniture and rugs, along with access to a wide range of materials, finishes, and customization options.

We’re also happy to assist with product sourcing, space planning, and coordinating delivery—whether you’re working on a single room or a full project. Many of our pieces are contract-grade and well-suited for both residential and hospitality spaces.

Apply to join and we’ll get you set up right away—we’d love to collaborate.

Yes—we’re always open to custom.

If you have something specific in mind, we’d love to hear about it. We can often tailor dimensions, finishes, and materials to better fit your space, and we’re happy to collaborate on larger residential, commercial, or hospitality projects as well. Volume pricing is available depending on scope.

Reach out to Alessandro directly at alessandro@sobusobu.com to start the conversation—we’ll take it from there.

You’ll find us in Oakland’s Rockridge neighborhood.

Our showroom is located in one of the East Bay’s most charming areas—surrounded by beautiful homes, great shops, and some of our favorite places to eat. It’s well worth a visit.

You can find our exact location and hours here. And if you’re not local, no problem—we ship nationwide and work with customers across the country every day.

Of course—we’re here to help.

If you have questions or just want to talk something through, you can always reach us by email or give our Oakland showroom a call during business hours. We’re happy to help with anything—from choosing the right piece to confirming details before you order.

Prefer to see things in person? You’re always welcome to stop by the shop—we’d love to meet you!